The PLG Conference for
Product & CX Leaders
October 15-16, 2020 | Live-Online
Frameworks & Insights From
Learn from World-Class SaaS Leaders
Felix Eichler
CTO & Co-Founder, Userlane
Margaret Quigley
Senior Business Development Manager, Userlane
Greg Sylvester II
VP of Product American Express
Teresa Anania
VP Global Customer Success, Zendesk
Inessa Lurye
VP of Product Management at Yesware
David Apple
Head of Customer Success, Notion
Nancy Wang
Head of Data Protection Services, Amazon Web Services | CEO, Advancing Women in Product
Francisco M. T. Bram
Head of Global Product Marketing, Uber
Alison Skidmore
VP Customer Success, SAP
Jeremy Horn
VP, Global Head of Product Management at Cognizant
Lisa Singer
VP Principal Analyst, Forrester
Muneyb Minhazuddin
VP Product Marketing VMware
Srinivas Somayajula
Head of Product Ops, Monetization & Growth, Calendly
Idan Fargeon
Product Lead Alibaba
Jonathan Corbin
Vice President of Customer Success & Global Strategy, HubSpot
Anna Mamalaki
BOD National Human Resources Association | Org,Development & Human Resources Consulting Director, Business: The Human Aspect LLC
Matt Billotti
Product Lead Growth & Lifecycle, Drift
Sydney Strader
Head of Customer Success, Catalyst
Ismail Madni
Head of Pricing, Okta
Peter Lyon
VP Customer Success at Poppulo, Co-Founder Customer Success Network
Amitai Gat
Head of Product Elementor
Yoni Solomon
Product Marketing Director, G2 Crowd
Ingmar Zahorsky
VP Customer Success Chartmogul
Parag Pathak
Product Marketing Team Lead, IBM
Shane Correa
Serial VP Customer Success
Masters of Event & Moderators
Anne Therese Krieger
Head of Customer Success, Oroson
Lillian Psylla
PR & Communications Manager at Product-Led Growth Hub | Producer TEDx Aston
Jonathan Maimon
Head of Product Marketing, Elementor
Topics Explored
PRODUCT-LED GROWTH STRATEGY
Want to learn why Product-Led Growth is of rising importance? Learn hands-on frameworks and insights from world-class Product leaders to scale GTM & business practices while driving conversions & revenue.
PRODUCT-DRIVEN CX
When PLG is at play product experience is not just a part of Customer Experience. It is the experience. Learn what Product and Customer Success leaders are doing to deliver stellar CX with insights derived from the product itself.
What to Expect
2 DAYS LONG PACKED AGENDA
PLG Disrupt will feature industry leaders on a range of topics that will challenge and inspire Product Managers, Engineers, Customer Support and Success leaders who build, deliver, and scale products customers love.
1:1 NETWORKING
Get advantage of our sophisticated networking feature and breakout rooms to connect with thought leaders & other attendees in real-time. Got more to say? You can always stay connected in our Slack community.
24+ HOURS OF INTERACTION
Live interaction and engagement opportunities during every session. Attendees will be able to engage with speakers and fellow peers while sharing their insights and learning from real-world experiences.
25
Speakers
25
Sessions
1000
Attendees
Brought to you by
Agenda*
Thursday 9:30 am EST
Opening Keynote
Product-Led Growth Hub
Thursday 10:00 am EST
Partner Keynote : Enabling Product-Led Growth with a People-First Approach
Felix Eichler, CTO & Co-Founder Userlane
Thursday 11:30 am EST
Leveraging Pricing and Packaging to Drive PLG
Lisa Singer, VP Principal Analyst Forrester
Thursday 12:15 pm EST
How to Deliver B2C Products for Foreign Markets
Idan Fargeon, Product Manager Lead, Alibaba
Thursday 13:00 pm EST
How to Built a Product that Acquires Users
Matt Billotti, Product Lead Growth & Lifecycle, Drift
Thursday 13:45 pm EST
Is it okay to fire a Customer?
Peter Lyon VP Customer Success at Poppulo, Co-Founder Customer Success Network
Thursday 14:30 pm EST
How to Incorporate Tech-Touch to Scale Outcome-Driven Customer Success.
Teresa Anania VP of Global Customer Success, Zendesk
Thursday 15:15 pm EST
Building Discoverability & Onboarding Into Feature Launches
Inessa Lurye VP of Product Management , Yesware
Thursday 16:45 am EST
Fireside Chat: Agile Product Marketing
Jonathan Maimon Head of Product Marketing, Elementor & Muneyb Minhazuddin VP Product Marketing, VMware
Thursday 17:30 pm EST
Fireside Chat: PLG Ownership
Kyle Poyar | VP Growth OpenView, Amitai Gat | Head of Product at Elementor, Esteban Contreras | Senior Director of Product Management, Hootsuite
Thursday 18:15 pm EST
Building Product-Led Sales & CS teams for SaaS
David Apple, Head of Customer Success, Notion
Friday 10:00 am EST
Why Customer Adoption Should be Everyone’s KPI
Alison Skidmore, VP Customer Success, SAP
Friday 10:45 am EST
PLG GTM Transformation for the Enterprise
Ismail Madni, Head of Pricing Strategy, Okta
Friday 11:30 am EST
Product Driven Digital Transformation
Jeremy Horn, VP Global Head of Product, Cognizant
Friday 12:15 pm EST
How to Εffectively Αlign with your Product Team
Sydney Strader Head of Customer Success, Catalyst
Friday 13:00 pm EST
How Product Ops Empowers Product Management at Calendly
Srinivas Somayajula Head of Product Ops, Monetization & Growth, Calendly
Friday 14:30 pm EST
How to Better Run Win/Loss Analysis Programs
Parag Pathak, Team Lead Product Marketing, IBM
Friday 15:15 pm EDT
Building a Customer Feedback Process to Drive Product-Led Growth
Ingmar Zahorsky, VP of Customer Success, ChartMogul
Friday 16:00 pm EST
Prime Your Product's Positioning for Direct Response
Yoni Solomon, Product Marketing Director, G2
Friday 16:45 am EDT
Transforming Employee Experience in the Digital Workplace
Anna Mamalaki, Board of Directors, National Human Resources Association | Org,Development & Human Resources Consulting Director, Business: The Human Aspect LLC
Friday 17:30 pm EDT
Driving Product Innovation Through Customer Insights
Francisco M. T. Bram Head of Global Product Marketing, Uber
Friday 18:15 pm EST
Customer Obsession for Product Leaders
Nancy Wang, Head of Data Protection Services, Amazon Web Services | CEO, Advancing Women in Product
Friday 10:00 am EST
Growth through customer engagement: Delivering “aha moments” to your product users with Userlane
Margaret Quigley, Sr. Business Development Manager | Maria del Mar Mitjavila Bedmar, Customer Success Manager, Userlane
